Records Manager
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Records Manager - Permanent

StoneShare has built a reputation for excellence and the success of our customers starts with hiring great people who strive to build the best on-premises, cloud, and hybrid solutions in the world. As a Records Manager, you will carry on that tradition. StoneShare is seeking a seasoned Records Manager, on a permanent basis, that enjoys solving problems, working with customers, and who has a proven expertise in records management. If you have experience overseeing the management of electronic and/or paper based information, identifying the most appropriate records management resources, designing and developing filing systems, classification schemes and information architectures - and you have demonstrated the achievement of in successful outcomes - then we want to talk to you! Rock Star performers come from all walks of life. We welcome all interested applicants to apply.

Duties and responsibilities:

  • Conduct detailed analysis of information practices and provide strategic direction, recommendations and ongoing advice.
  • Understand the business processes and how they will be implemented using our solution. Assist delivery teams with achieving the same understanding.
  • Work with the Technical Lead to ensure the solution meets the solution requirements as they have been defined.
  • Formulate and oversee the implementation of policy and provide guidance for information management in accordance with strategic plans.
  • Develop and deliver configuration sessions and training.
  • Provide guidance and leadership in solution design.
  • Ensure effective Knowledge Transfer to both internal resources and to customers.
  • Understand, apply and champion Information Management best practices.
  • Facilitate communication between Stakeholders on matters related to records/information assets and management of risks to those assets.
  • Work closely with customers' Legal and other Counsel to ensure information assets are managed to ensure Government accountability, protect the interests of the Public and mitigate records-related litigation risks.
  • Advise Stakeholders on the metadata functionality required to achieve appropriate functionality.
  • Assist with the design of the Information Architecture to ensure all customer information systems incorporate Records Management functionality appropriate to the records/information assets they support.

Required qualifications:

  • Diploma in Information Systems or Records and Information Management plus extensive (5+ years of direct experience) OR an Undergraduate Degree in Library Science and/or Archival Science.
  • Practical experience as a Records Manager related to solutions delivery, preferably working in the field of Enterprise Content Management/Intelligent Information Management (SharePoint, OpenText, FileNet, Box, etc.); however, without this experience, Senior-level experience from alternative industries may be considered if all other requirement criteria are met.
  • Strong critical analysis, interpersonal, negotiating to influence, leadership and managerial skills.
  • Strong verbal and written communication skills, and proven ability to craft correspondence that utilizes the SMART Goals methodology (Specific, Measurable, Achievable, Relevant, Timely).
  • Flexibility and ability to travel to customers throughout North America (specifically within Canada and the United States).
  • Certification in Records Management is an asset.
  • Experience in consulting environment is an asset.
  • Demonstrated involvement with AIIM and/or ARMA is an asset.
  • Bilingualism is an asset.
  • References may be required.
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